Условия аренды

DRIVING LICENSE:

For a motorbike/ATV rental, a driver’s license must be in effect and issued at least (1) one year prior to the rental date. For the EU citizens a national driving license is required and for non - EU citizens an international license is required. Please take into consideration that we do not accept provisional or temporary licenses, neither according to the Greek traffic law any of the motorbike categories cannot be driven with a car license only.

If we estimate that the driver is not safe for any reason (lack of driving skill or experience), we will refuse rental.

Motorcycle / Scooter Driving License Categories

1. The 'AM' license category for A two-wheel moped with a maximum speed of 45 km/h and a maximum displacement of 50 cc. A RIDER must be over 16 years of age.
2. The 'A1' license category FOR A motorcycle with a maximum engine capacity of 125 cc with a power of up to 11 kW. A RIDER must be over 18 years of age. Category 'A1' is also valid for driving vehicles of categories 'AM'.
3. The 'A2' license category FOR a motorcycle with a maximum power of 35 kW, a maximum displacement of up to 400 cc. a RIDER must be at least 20 years of age. the license in question must not be the result of a modification of another motorcycle with an engine power greater than twice that of the modified motorcycle. Category 'A2' is also valid for driving vehicles of categories 'AM', 'A1'.
4. The “A” category allows the rider to ride any motorcycle or motor tricycle with a power of more than 15KW. A RIDER must be at least 24 years of age. Category 'A' is valid for driving vehicles of categories 'AM', 'A1', 'A2'.

ATV / QUADS are subject to a category B license and over 20 years age.

IMPORTANT: For citizens from non-EU countries any of the motorbike categories require an international driving license in English with the endorsement. If a driver does not hold an original and valid license required as in this clause, a vehicle will not be delivered and Royal Rentals will not apply and refund.

Additional Driver:

Additional driver is allowed with a valid driver’s license AM, A1, A2 or A at the   additional daily charge of 5,00 eur. Τhe rules mentioned above also apply to a second driver.

Reservation procedure:

A reservation or request can be completed on our site. After your request is received, we will inform you by e-mail about availability and any other information you need to know before booking. A booking is confirmed once a deposit is prepaid online. You will receive a booking confirmation by email with the instruction for delivery.

IMPORTANT: When using our online booking platform, please read carefully our Terms and Conditions in order to avoid any inconveniences.

INSURANCE POLICY:

Our website prices include:

• CDW (Collision Damage Waiver). With this coverage the insurance company covers damages that cost above the deductible amount. You should take into account that the deductible amount varies according to the vehicle category and is defined on our website in details.
• third-party liability insurance (TPL). The Insurance company covers legal liabilities of a renter that arise due to the loss/damage caused by him/her to a third person body or property, due to unforeseen accidents or other incidents such as manmade/natural risks. TPL does not cover damages to the rented vehicle itself.
• theft insurance
• road assistance
• free airport delivery
• road map and unlimited mileage

Insurance options:

CDW (Collision Damage Waiver) with reduced excess is also known as LDW (Loss Damage Waiver) it significantly reduces the deductibles if you do have an accident or there is damage to the hired vehicle. This is an optional insurance coverage but at the same time highly recommendable. It can be added during a booking process on our website. In this case the deductible amount varies according to the vehicle category but is defined on our website. The rental company may increase this amount with regard to the age of the driver or if it necessary for any other reason.

ATTENTION: The insurance protection does NOT apply in the following cases:

• driving under the influence of alcohol or drugs.
• driving on non-asphalt roads. Quad bikes are called All-Terrain Vehicle (ATV) but driving off road requires special skills and knowledge of the terrain. There might be big holes or other hazards that are invisible therefore Royal Rentals does not permit off road driving for any vehicle and our insurance will not cover damages while off – road.
• damages caused to the lower part (underneath) the motor-cycle, or to the tires and rims.
• driving a vehicle by non-authorized driver who is not listed in the rental contract.
• non reported damages to our station and not submitted the accident declaration, as required by the Greek law.
• Loss/damage of keys will be fully charged to the renter up to its commercial value as well as the transportation cost

Fuel Policy:

The renter must return a motorcycle/ATV with the same level of fuel as it was at the time of the rental. In case a rented vehicle is returned with more fuel then received, we do not refund the difference. If it is returned in less quantity of fuel, the customer is charged the value of the missing fuel.

Traffic violations

All fines and administrative penalties are payable only by a renter

Accessory:

Luggage rack and top-case are available upon request. Royal rentals will inform you by email about the additional cost for accessories. We do not provide jackets and clothing for the motorcycles.

Helmets:

Helmets are provided free of charge and are mostly open-faced. In case a full-face and flip-up helmets are requested, we advise you to bring your own helmet for comfort.

Complaints:

In case a customer considers that Royal rentals has not met his/her expectations or needs, a complain should be reported to Royal Rentals by phone, so that we would investigate it and take an according action. Our phone number is remarked on a rental contract and it provides services from 08.30-22.30h every day. In case of a failure to follow the procedure, it may affect our ability to investigate a complaint and solve the problem, but also will affect your rights under the contract.

IMPORTANT: All the terms are valid after the signature of a rental agreement.